Frequently Asked Questions

While I love hearing all of your amazing art ideas, I am extremely selective about commissions since my primary focus is writing and illustrating my own work. Typically, I accept 1-2 commissions per year. However, I have lots of artist friends who do take commissions and I’d be happy to send their contact info your way.

Examples of commissions that I consider include:

• Illustrated maps for botanical gardens, arboretums and parks
  
• Book and magazine covers for nature-related publications
  
• Flora & fauna illustrations for field guides and educational signage

I have originals for sale at solo exhibitions every 2-4 years.Sign up for my newsletterto be notified when I have an upcoming solo exhibition.

I am taking a break from hosting workshops as I focus my energy on writing and illustrating nature books.

• Returns may be made within 3 days of receiving your order.
• Returns are initiated by contacting us at sales@rosaliehaizlett.com.
• Products must in the same condition as they were recieved and returned in their original packaging
• Customers are responsible for the cost of return shipping.
• We are not responsible for products delivered to incorrect addresses supplied by sender
• Once we have the returned product(s) we will credit your account less the original cost of shipping
• Please note it may take a couple weeks for refunds to be applied to your account due to varying processing times of payment providers
• Be sure to include the original packing slip or order receipt so we can complete the return process quickly

If your tracking information says your order was delivered but you haven’t received it, please:

1. Check to see whether it was accidentally delivered to a neighbor’s address.
2. Contact your local post office with the tracking information.
3. Reach out to us at sales@rosaliehaizlett.com and include your order number.

Unfortunately, we are unable to cancel or change orders once they have been placed.

Please email sales@rosaliehaizlett.com to report damaged or missing items within 3 days of the delivery date.