Frequently Asked Questions
General
DO YOU ACCEPT COMMISSIONS?
While Rosalie loves hearing all of your amazing art ideas, she is extremely selective about commissions since her primary focus is writing and illustrating her own work. Typically, she accepts 1-2 commissions per year.
Examples of commissions that she considers include:
- Illustrated maps for botanical gardens, arboretums and parks
- Book and magazine covers for nature-related publications
- Flora & fauna illustrations for field guides and educational signage
DO YOU SELL ORIGINAL PAINTINGS?
Rosalie has originals for sale at solo exhibitions every 2-4 years. Sign up for her newsletter to be notified when she has an upcoming solo exhibition.
CAN YOU HOST A WORKSHOP FOR OUR ORGANIZATION?
As her schedule allows, Rosalie occasionally takes on in-person and virtual nature-inspired illustration, watercolor, and nature journaling workshops. Feel free to inquire.
Can you provide me with career advice?
Unfortunately, Rosalie does not have the capacity to provide personalized advice to fellow artists or writers. However, please check out the About page for podcast interviews that are full of helpful info.
Will you donate art to our fundraiser?
Rosalie receives requests like this on an almost weekly basis. While she does donate as much as possible, shipping and product production is expensive and she is not able to donate to all nonprofits that inquire.
Returns and Exchanges
What is your Return Policy?
- If your order is damaged or defective, please contact us at sales@rosaliehaizlett.com for a refund or replacement.
- We are not responsible for products delivered to incorrect addresses supplied by sender
Order Issues
My package is lost, what should I do?
If your tracking information says your order was delivered but you haven’t received it, please:
1. Check to see whether it was accidentally delivered to a neighbor’s address.
2. Contact your local post office with the tracking information.
3. Reach out to us at sales@rosaliehaizlett.com and include your order number.
Can I cancel/change my order?
Unfortunately, we are unable to cancel or change orders once they have been placed.
What should I do if my order is damaged or missing an item?
Please email sales@rosaliehaizlett.com to report damaged or missing items within 3 days of the delivery date.
Additional Questions
For any additional questions, you can reach out by submitting the form on our Contact page.